June 17, 2013

Refunds/Returns

Dear Customer,

At Dingo Seat Covers Pty Ltd ATF Dingo Seat Covers Trust, we strive hard to serve our customers (you) with premium quality custom seat covers and other related products. On rare occasions it’s necessary to return supplied products. If you are not fully satisfied with the quality of products we have shipped to you and want to return or exchange the merchandise, please follow the instructions given below:

• If you received damaged product(s), make sure you notify us within 48 hours. All the communications must be accompanied with your Invoice number.
• All return product(s) must have allotted Returned Goods Tracking Number (RGT number). You must request an RGT number to initiate a return. Dingo Seat Covers Pty Ltd ATF Dingo Seat Covers Trust will not be responsible for product(s) returned without the RGT number.

• Return the product(s) as it was received. It must be in “As New” condition.

• A copy of your original invoice is required with the returned product.

• Though the method of shipping solely depends upon your choice, please make sure you return shipments properly packed.

• In case of legitimated claims Dingo Seat Covers Pty Ltd ATF Dingo Seat Covers Trust will Provide Free Replacement or 100% refund as the case may be.

• Once the returned merchandise is received and duly inspected, refunds will be processed within 3-5 business days and transferred in the same payment mode as the purchase was made.

• Once the refund is processed a confirmation mail from Dingo Seat Covers Pty Ltd ATF Dingo Seat Covers Trust will be sent to customer(s).
• Dingo Seat Covers Pty Ltd ATF Dingo Seat Covers Trust will not be bound to entertain claims of any merchandise after 30 days.
• No returns will be possible on used/installed/altered/modified product(s).

• Generally No returns on Customised/Special Order product(s) are entertained.

• Returned merchandise is subject to a 15% restocking fee.

• In case of international orders, only the defective products could be exchanged. No other returns and/or      exchanges will be possible.

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